Agency Flow brings enquiries, on-site estimates, quotes, dispatching and invoicing into a single system – purpose-built for junk removal and cleaning companies across the DACH region.
CRM stands for Customer Relationship Management. It sounds technical, but it's straightforward: it's your digital notebook, appointment calendar and invoicing system – all in one place.
Imagine you receive 10 enquiries a day via WhatsApp, phone and your website. Without a system, you forget two of them, write the wrong price on a third, and a fourth has been waiting three days for a quote – and has already hired your competitor.
That's exactly what Agency Flow prevents. You see at a glance which enquiries are open, who has received a quote, who hasn't replied – and the system automatically reminds you to follow up.
Sticky notes, Excel sheets, WhatsApp threads – enquiries get lost, quotes are forgotten, customers feel ignored.
Every enquiry lands in the system automatically. You see what needs doing immediately – and so does your team, without you explaining everything individually.
Customers receive quotes faster, feel well looked after and hire you again. That's the direct difference compared to your competitors.
Each feature solves a real problem that costs businesses without a system – time, money or customers – every single day.
A lead is anyone who contacts you and hasn't received a quote yet. Research shows 80 % of sales require 5 follow-up contacts – but most businesses give up after the first, simply because they forget.
Agency Flow collects all enquiries – web form, phone, WhatsApp or email – automatically in one place and reminds you exactly when a customer hasn't heard back from you.
If you underestimate the volume for a clearance or get the square metres wrong for a cleaning job, your quote is off – you either lose money on the job or lose the customer to an overpriced quote.
Agency Flow's mobile app guides you through the site visit step by step: photos, dimensions, volume calculator, checklists per job type. Everything lands directly in the digital customer file – no notebook that gets lost.
Customers compare multiple companies at the same time. Whoever sends a professional quote first wins the job in over 60 % of cases – even if their price isn't the lowest. Speed signals professionalism.
Agency Flow includes ready-made templates for all common job types. You only enter the numbers from the site visit – the document is ready in 2 minutes and sent with a click.
If staff don't know in the morning where to go, what to bring and which vehicle is free, you lose one to two hours of pure organisation time every day – per team. With 3 teams that's over 100 hours a month wasted.
The drag-and-drop calendar shows all jobs at a glance. Staff see tasks in the app, vehicles are assigned automatically, and route optimisation saves 30–45 minutes of driving per day across multiple stops.
The average business has 15–20 % of invoices open for more than 30 days. At £50,000 monthly revenue that's £7,500–10,000 missing while you're already paying wages and materials upfront.
Agency Flow creates compliant invoices directly from the job without double data entry. Payment reminders go out automatically after 7, 14 and 30 days. DATEV export for your accountant with one click.
Property managers, developers and estate agents repeatedly hire the same companies – but only when the process is professional and transparent. If a client hears nothing after the job, they switch provider next time.
In the customer portal, clients see independently: appointment status, progress photos, completed documents and invoices. This saves up to 20 phone calls per week and leaves a professional impression.
Agency Flow grew out of years of hands-on work with marketing and sales partners for cleaning and junk-removal businesses. Our sister platforms show where that knowledge comes from:
With JDK Marketing we work with junk-removal operators every day on conversion, leads and sales. That experience is baked into every workflow in Agency Flow.
Visit partner site →Reinigungsmarketing.com supports cleaning companies from first lead to long-term maintenance contracts. Exactly those processes are built into Agency Flow.
Visit partner site →From the first call to a paid invoice – without paperwork, double data entry, or anything being forgotten.
Every enquiry – web form, phone or WhatsApp – lands automatically in the system with name, contact details, job type and urgency. No manual transfer, no lost note.
Book a site visit in one click. Document everything on-site with the mobile app: photos, dimensions, volume, checklists. Everything lands immediately in the digital customer file.
Generate a professional quote from a template – site visit data flows in automatically. Client signs digitally. Quote converts to a confirmed job with one click.
Schedule the crew, assign a vehicle, optimise the route. After the job, log hours and create a compliant invoice with one click – sent directly to the client.
Cancel any time – no minimum contract. Every plan includes updates, hosting on German servers and German-speaking support.
Solo operators and founders
Growing teams
Multi-location operators
A 30-minute live demo, tailored to your business. We show you exactly how Agency Flow changes your daily work – no commitment, no cost, no sales pressure.
Book your demo slot →